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FAQs

General questions

Q: Which file formats or standards do you accept for documents in your payload?

A: We accept specific file formats for different credential types:

  • Education qualifications: OpenCert format only
  • English proficiency: PDF format only
  • Learning and Development: Both PDF and OpenCert formats

For more details, please refer to the respective Field Descriptions sections:

We are also open to adding new file types and standards on a partner by partner basis.

Education qualification credential specific questions

Q: Does SEEK have a specific naming structure for degrees that should be followed?

A: Yes, this is detailed in our Education Field Descriptions section. If you have additional questions on this, please reach out to partnerships@seekpass.co

English proficiency credential specific questions

Q: Which English Proficiency test types are accepted by this API?

A: The API is flexible enough to accept any English Proficiency certification type, however, we will only be accepting test types that are highly recognized, and of high quality. This ensures we provide the greatest value to those using and relying on our passport

Q: What attributes of English Proficiency test scores will be displayed to users?

A: The fields that will be displayed to users are:

  • Name of the test recipient
  • Completion date
  • Expiry date
  • Test name
  • Test provider
  • Test score

Additional fields can be added on a partner by partner basis